TERMS OF USE
Last updated: December 12, 2025Welcome to the DREAMHALL, an app provided by DREAMHALL s.r.o., with its registered office at
Pri Botici 627/7, 149 00 Prague, Czech Republic, ID No. 14207494 (“DREAMHALL”).
By using the DREAMHALL, regardless the source and circumstances, you indicate that you agree to be bound by these Terms and that you fully understand and accept them. Please read these Terms carefully before using the Application. If you do not agree to these Terms, you must not use the Application.
1. DEFINITIONS
“Account” means your account in the Application
“App Store” means Apple’s software distribution platforms.
“Apple” means Apple Inc., a California corporation with its principal place of business at One Apple Park Way, Cupertino, California 95014, USA, and its worldwide subsidiaries and affiliates.
"Application" means the server-based application “DREAMHALL” available at dreamhall.app and App Store and Google Play provided to you by DREAMHALL to use the Functions of the Application.
“Content” means content, including but not limited to, text, images and videos available through or in the Application, regardless of whether originally provided by other users, affiliates, and/or other services, and User Content. Content is digital content within the meaning of the Civil Code.
“Device” means any iOS and Android mobile devices and any other device through which you use the Application via a web browser for which the Application is customized and designed.
“Functions” means features of the Application available to you in its GUI.
“Google” means Google LLC, organized under the laws of the State of Delaware, USA, and operating under the laws of the USA, with its principal place of business at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
“Google Play” means Google’s software distribution platforms.
“GUI” means Graphic User Interface, i.e. a graphic front-end of the Application that can be seen as a User without admin or other special access permissions on the screen of a Device.
“License” means the license granted to you by DREAMHALL that is subject to these Terms.
“Privacy Policy” means the privacy policy of DREAMHALL available on the website.
“Service Provider” means Apple, Google, Microsoft or another service provider, where the Application is made available (in the official store, not including side loading).
“Subscription” means a recurring arrangement between the user and DREAMHALL, whereby the user gains access to certain features, Content, or services of the Application for a specified period in exchange for a fee. Subscriptions may be offered on a weekly, monthly, yearly, or other periodic basis and may automatically renew unless cancelled in accordance with the terms set out herein.
“Terms” means these Terms and Conditions.
“User Content” refers to Content, including, but not limited to, text, images, and videos submitted by the User through the Application.
“Usage Rules” means the terms and conditions of Apple, Google and other Service Providers, namely the Apple Media Services Terms and Conditions and the Google Play Terms of Service.
“you” or “User” refers to any individual who uses the Application.
2. APPLICATION AND UPDATES
2.1 DREAMHALL provides this Application to you. Via the Application you can:
2.1.1 use Functions,
2.1.2 access Content,
2.1.3 submit User Content,
2.1.4 store User Content,
2.1.5 create Content,
2.1.6 use an AI-powered chat,
2.1.7 use other Functions of the Application.
2.2 The compatibility of the Application with your Device is subject to specific versions of the Device’s software and/or specific and/or specific version of your operating system (iOS or Android). If you have any issues, please check the compatibility and minimum technical requirements first before contacting support.
2.3 The Application is available globally. The Application and related data may be stored and processed on servers located within the European Union and/or other jurisdictions, in accordance with applicable data protection laws.
2.4 Your use of the Application requires that you have a registered Account and that you agree to the Terms. You may create your Account for free, unless provided otherwise in the price list, if such is attached hereto.
2.5 Use of the Application is subject to payment of the fee. For more information regarding the payment of the fee and Subscription, please see Annex no. 1 to these Terms.
2.6 For optimal functionality, the Application requires a supported version of iOS or Android. See the App Store or Google Play for current compatibility information.
2.7 DREAMHALL strives to keep the Application updated so that it complies with modified or new versions of the firmware and new hardware. However, DREAMHALL does not grant you contractual right to claim any updates of the Application to which you are not entitled from law. If you are from the EMEA area and will be using the Application for your personal use, DREAMHALL must provide you with updates necessary for the Application to function without defect after you notify DREAMHALL of such defects; such updates will be provided to you on DREAMHALL server or, if you use dedicated application installed on your Device, in Google Play/App store, all of such within the new release of the Application. For the avoidance of doubt, DREAMHALL has no general obligation to provide any updates of the Application whatsoever and DREAMHALL has no responsibility for defects/erratic behavior caused by the web-browser, internet connection and/or your Device.
2.8 DREAMHALL will notify you that an update of the Application is available through the Service Provider. DREAMHALL is not responsible for any faults, errors, inconsistency, incompatibility, or other irregular behaviour of the Application.
2.9 DREAMHALL will make the Application and its Content available to you in accordance with these Terms, in the latest version available at the time. You can use the Application and access its Functions only with a valid Account and an active Subscription. Access to the Application is granted immediately after your Account is created and your Subscription is successfully activated. If the Application is not accessible despite a valid Account and active Subscription, DREAMHALL will have an additional 30 days from your notification to make reasonable efforts to resolve the issue. If the issue is not resolved within this period for reasons attributable to DREAMHALL, you will have the right to terminate these Terms.
2.10 You acknowledge that it is your responsibility to confirm and determine that the Device on which you intend to use the Application is compatible with the Application and meets the applicable technical and system requirements.
2.11 Please bear in mind that some Functions of the Application described in these Terms or in our advertisement might not be available yet and may be added later. Please see the DREAMHALL website for more information.
2.12 The Application includes an AI-powered chat feature which uses an AI-system to process User Content for the purpose of generating responses and other outputs originating from the Application (i.e., not User Content of other Users). You hereby acknowledge that you are aware that by using the Application you may interact with an AI-system.
3. USER CONTENT AND ACCOUNT
3.1 By registering within the Application, you create your Account free of charge. The Account enables you to manage your Subscription and access the Application. Details about the Subscription terms are provided in Annex 1 to these Terms. Please note that most functionalities of the Application are available only with an active Subscription. Without a valid Subscription, your access to the Application will be limited or disabled.
3.2 When creating your Account, you will be asked to provide specific information, some of which is mandatory and without which the Account cannot be created. You must provide correct and true information about yourself in the Account creation process, and you are liable for damages and other harm caused by the use of incorrect or untrue information. The Application is not intended for children under 13 years of age. If you are under the age of majority in your country, you may only use the Application under the supervision of a parent or legal guardian.
3.3 Access to the Account is secured by means of the login e-mail address and the chosen password. You are obliged to keep your login details confidential, and you are not allowed to let a third party use your Account. If You disclose your login information to a third party, you are responsible for that third party’s actions on your Account.
3.4 DREAMHALL is not obliged to create an Account for you and may decide not to allow you to create an Account. If this is the case, you will be duly notified.
3.5 In the Application, you can use the Functions and upload, store and create User Content. Your User Content is not shared with other users. However, authorized personnel (such as developers or support technicians) may access it if necessary for maintenance or troubleshooting purposes.
3.6 Your Content may be used by the AI system within the Application to generate personalized suggestions or reflections based on your entries.
3.7 In relation to all Content made available, you hereby represent and warrant that:
3.7.1 the creation, distribution, transmission, public display or performance of your User Content, and the accessing or copying of your Content do not and will not infringe upon the proprietary rights, including, but not limited to, the copyright, patent, trademark, trade secret, or moral rights of any third party;
3.7.2 you are the creator and owner of or have the necessary licenses, rights, consents, releases and permissions to use and to authorize DREAMHALL, the Application, and other users of the Application to use the Content in any manner contemplated by the Application and these Terms;
3.7.3 your User Content is not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, illegal or otherwise objectionable;
3.7.4 your User Content does not ridicule, mock, disparage, intimidate, or abuse anyone;
3.7.5 your User Content is not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or group of people and does not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical disability;
3.7.6 your User Content is not false, inaccurate, or misleading and does not violate any applicable law, regulation, or rule;
3.7.7 your User Content does not violate the privacy or publicity rights of any third party;
3.7.8 your User Content does not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors;
3.7.9 you are solely responsible for the legality or non-objectionability of your User Content, you hold DREAMHALL and any other user of the Application harmless against any claims that might arise from or be connected with your User Content and you are solely responsible person for any advertisement, should your User Content include such;
3.7.10 your User Content does not otherwise violate, or link to material that violates, any provision of these Terms or any applicable law or regulation.
3.7.11 you acknowledge that your Content may be processed by the Application’s AI features for the purpose of providing responses, motivational suggestions or similar outputs, in accordance with these Terms and the Privacy Policy.
3.8 Any use of the Application in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use the Application, a ban on using the Application for a certain period and/or deletion of your Account.
3.9 DREAMHALL may, at its sole discretion, upon notification by other users of the Application or a third party, make your User Content or any other Content unavailable or delete it. DREAMHALL will try to keep such instances to violation of these Terms, but it is not limited to such. The Application is not meant to serve as a long-term backup of your User Content, unless provided explicitly otherwise in the description of a particular Function. You are solely responsible for backing up of your User Content outside of the Application.
3.10 The above-mentioned provisions apply mutatis mutandis to any Content that includes you, your image, your likeness and other attributes attributable to you, and you grant DREAMHALL your consent to use your likeness, image and other attributes attributable to you, regardless of where, when and how it is attached to or included in the Content. This consent is granted for the duration of your Account’s existence and for as long as we have your personal data – see art. 7 below.
4. LICENSE TO USER CONTENT
4.1 None of the below allows DREAMHALL to publish your User Content, unless such User Content is marked by you in the GUI or in the settings of the Application as publishable, intended for being made public or made public. This does not prevent DREAMAHLL from using your User Content for AI training, see below.
4.2 By providing your User Content to any part of the Application and/or creating any Content in the Application, you grant DREAMHALL a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt (for technical purposes, such as formatting), and display such User Content solely as necessary to operate, provide, maintain, secure, and improve the Application and its Functions, including AI-powered features, and to comply with applicable law. DREAMHALL does not sell your User Content to third parties.
4.3 Where permitted by applicable law, you waive any moral rights you may have in your User Content to the extent necessary for DREAMHALL to use the User Content under these Terms. If such waiver is not permitted, you agree not to assert such rights against DREAMHALL to the extent necessary to operate the Application.
4.4 DREAMHALL is not liable for any statements or representations in your Content in any area in the Application. You are solely responsible for your User Content and you expressly agree to indemnify and hold harmless DREAMHALL from any and all liability and to refrain from any legal action against DREAMHALL regarding Your Content.
4.5 DREAMHALL has the right to:
4.5.1 use your Content for the training and improvement of DREAMHALL’s AI model, solely for the purpose of providing and enhancing the Application’s features, in accordance with the Privacy Policy;
4.5.2 use your Content for training and evaluation of AI components used within the Application, solely to provide, maintain, and improve the Application’s features, in accordance with the Privacy Policy and applicable law;
4.5.3 pre-screen or delete your Content at any time, without prior notice, where required for legal compliance, protection of rights, or proper administration of the Application.
4.6 DREAMHALL has no obligation to monitor your Content.
4.7 The license and above-mentioned provisions apply mutatis mutandis to any Content concerning you.
5. LICENSE FOR USER AND CONTENT
5.1 DREAMHALL grants you a personal, limited, revocable, non-transferable, non-exclusive, non-sublicensable License to use the Application and its Content for personal, non-commercial purposes on any compatible Devices that you own or control and to use the Content in the Application to the extent and as permitted by these Terms and GUI of the Application.
5.2 For the Application downloaded from the App Store, the License is limited to the use of the Application on any Apple-branded products that you own or control and as permitted by Apple’s Usage Rules, except that such Application may be accessed and used by other Accounts associated with the purchaser via “Family Sharing” or volume purchasing.
5.3 For the Application downloaded from Google Play, the License is limited to the use of the Application on any Android products that you own or control.
5.4 The License is limited to the ordinary and personal use of the Application within the dedicated application installed on the Device and in the usual GUI-accessible manner, and may not include any automated, scripted, or otherwise mechanized interaction with the Application that circumvents or overloads its standard user interface. Use of the Application must not put unnecessary workload, strain, or database requests on the Application and its servers. If use different from the above is detected, the availability of the Application may be slowed down or restricted by DREAMHALL to counter such undesired or forbidden use. License to some Content may be limited to the term of the Subscription.
5.5 This License will also govern any updates of the Application provided by the DREAMHALL that replace, repair, and/or supplement the original Application, unless a separate license is provided for such update, in which case the Terms of that new License will govern them.
5.6 You may not, nor may you permit any third party to do any of the following without the DREAMHALL’s prior written consent:
5.6.1 reproduce, recompile, decompile, integrate, remove, disassemble, reverse engineer or attempt to derive the source code of, translate, combine, create derivative works or updates of, perform, modify, adapt, store, use, sell, rent, lend, lease, web scrape, or in any other way exploit or otherwise redistribute, by any means, in whole or in part, the Application;
5.6.2 publish, transmit electronically or otherwise, distribute, share or make the Application available to third parties (unless with DREAMHALL’s prior written consent);
5.6.3 transfer any rights granted to you under these Terms to a third party;
5.6.4 take any action that imposes an unreasonable burden on the Application’s infrastructure;
5.6.5 take any action that harms, impairs, prevents access to, or use of the Application, by other users of the Application;
5.6.6 use the Application in a way that violates, or that may violate, any law or regulation;
5.6.7 use the Application in a way that may cause DREAMHALL to be in violation of any law or regulation;
5.6.8 use the Application in a way that may violate or cause the DREAMHALL to violate these Terms;
5.6.9 use the Application in a way that reflects unfavourably on DREAMHALL or any other third party;
5.6.10 otherwise use the Application except as expressly allowed under these Terms;
5.6.11 distribute a computer virus or any similar program or code that may disrupt or disable the Application.
5.7 You may not copy (excluding when expressly authorized by these Terms) or alter the Application or portions thereof. You may not remove any intellectual property notices. You acknowledge that no unauthorized third parties may gain access to the Application.
5.8 Articles 5.6 and 5.7 apply similarly to the Content. Articles 5.6 and 5.7 must be interpreted and construed in such way that will not deprive you from or limit your explicit statutory rights.
5.9 The Application is licensed to you, it has not been sold or assigned to you. DREAMHALL reserves all rights not expressly granted to you. DREAMHALL owns the title, trademarks, copyright, design rights and other worldwide intellectual property rights in the Application and all copies of the Application, and in related software and services. These Terms do not grant you any rights to use, reuse, or sublicense any of DREAMHALL’s intellectual property outside your use of the Application within its GUI. You acknowledge and agree that you have no ownership rights in or to any of the DREAMHALL’s trademarks or other intellectual property, and that you may not use the DREAMHALL’s intellectual property outside of this Application without the DREAMHALL’s express written consent.
5.10 Violations of the obligations mentioned above, as well as the attempt to commit of such an infringement, may be subject to prosecution and damages.
5.11 Nothing in this License and Terms should be interpreted as restricting third-party Terms. When using the Application, you must ensure that you comply with applicable third-party Terms and conditions.
6. DISCLAIMER OF WARRANTIES
6.1 The Application is provided to you on an “as is” and “as available” basis, without any warranties of any kind, either expressed or implied, to the maximum extent permitted by applicable law, unless expressly provided otherwise herein.
6.2 DREAMHALL disclaims all warranties, including but not limited to, implied warranties of merchantability, functionality for a particular purpose, the accuracy or correctness of the Content and its compliance with the law and rights of third parties. DREAMHALL does not warrant that the Application will be uninterrupted, error-free, or free of viruses or other harmful components.
6.3 DREAMHALL does not warrant that any Content generated, including motivational Content or any suggestions provided to you through the Application, is accurate, true, corresponds to reality, or is otherwise reliable. The Application is intended for motivational and informational purposes only, under no circumstances does it provide health, health related or other similar advice or should be used instead of professional help. Any and all Functions, including those that may appear personalized or insightful, are not intended to be used as the basis for professional, business, or health-related decisions. All Content and responses, including those generated by the AI, are for motivational and informational purposes only and do not constitute medical, psychological, or professional advice.
7. PRIVACY POLICY AND PERSONAL DATA
7.1 DREAMHALL respects your privacy and is committed to protecting it. The Privacy Policy explains the information DREAMHALL collects, how DREAMHALL uses and shares it, and your choices regarding your information. More detailed information is available at Privacy Policy.
7.2 The Application uses cookies. More detailed information about their types and how they are used is available in the cookie policy in the Privacy Policy.
7.3 The Application provides you with Features which can process personal data which could be in certain context considered data concerning your health (namely psychological health). Such data may concern in particular your mood, motivation, mental state of mind, etc. Such data is necessary to provide you with the promised service. Therefore, in order to use the Application your consent with the processing of such data is required. Without such consent, DREAMHALL will not be able to provide you with an active Account. You can withdraw your consent at any time. The withdrawal of your consent will result into deactivation of your Account or certain or all Features and you will not be able to use them since DREAMHALL will lack the legal basis for processing personal data concerning your health.
8. CLAIMS
8.1 If you have a complaint, please contact DREAMHALL first so that you and DREAMHALL can resolve it together. You can do so by e-mailing DREAMHALL at the address following address privacy@dreamhall.app. In your complaint, you must state:
8.1.1 your Account ID, your identification details;
8.1.2 a description of the nature of the complaint. If it concerns errors in the Functions, provide a description of the error, part of the Application concerned and, if possible, print screens of the error.
8.2 You shall be obliged to exercise the rights arising from defects immediately after discovering the defect, or immediately after you could have discovered the defect by exercising ordinary care. You shall be entitled to complain of defects that become apparent or occur during the period that you use the Application in accordance with these Terms.
8.3 DREAMHALL will contact you with a resolution of your complaint within a reasonable time from the date of the complaint.
8.4 If the Application has a defect, you are entitled to have it removed unless it is impossible or unreasonably expensive to do so.
8.5 If DREAMHALL fails to remedy the defect within the time limit set out in clause 8.3 of these Terms or it is clear from the circumstances that it will not remove the defect within a reasonable time or without significant inconvenience to you, the defect will still be manifested after removal, or the defect of the Application constitutes a material breach of the contract, you may demand a reasonable discount from the Subscription price (if a paid version of the Application is provided), or you may withdraw from the contract if DREAMHALL has not removed the defect within a reasonable time so as not to cause significant inconvenience to you, if the defect will still be manifested after removal or the defect constitutes a material breach of the contract. You may not withdraw from the contract if the defect in the Application is insignificant. A defect is also a discrepancy in scope, quality, functionality, compatibility and interoperability agreed in the contract (these Terms) if the Application is unsuitable for the purpose agreed in the contract (these Terms) or the Application does not comply with these Terms and other instructions and information displayed in the Application.
8.6 The inability to access the Application due to the failure of your internet connection or technical equipment, the unavailability of the Application due to reasons on the part of third parties, the unavailability of your Account or other services provided free of charge shall not be considered as defects of performance.
8.7 Should DREAMHALL be statutory liable for defects or faults in the Application, you are obligated to provide DREAMHALL with necessary cooperation, as reasonably requested, to verify such errors or faults, especially your digital environment. Your cooperation is limited to the least intrusive means technically available to you and DREAMHALL.
9. LIMITATION OF LIABILITY
9.1 DREAMHALL is responsible for addressing any claims relating to the Application, or your possession and or use of the Application, subject to these Terms and to the maximum extent permitted by law, including, but not limited to:
9.1.1 product liability claims;
9.1.2 any claims that the Application fails to conform to any applicable legal or regulatory requirement; and
9.1.3 claims arising under consumer protection, privacy or similar legislation.
9.2 Your use of the Application is at your own risk. DREAMHALL’s liability is limited to the maximum extent permitted by applicable law.
9.3 If you are dissatisfied with the Application or you do not agree with these Terms, your sole remedy is to discontinue use of the Application. DREAMHALL is not liable to you for any loss or damage of any kind (including consequential loss), any loss of profits, indirect or incidental loss, business opportunity or damage to goodwill or any loss, destruction or corruption of data howsoever caused, whether in contract, tort, including negligence, statute or otherwise arising in connection with the Application or the Content on it, to the maximum extent permitted by applicable law.
9.4 Nothing in these Terms is intended to exclude, restrict or modify rights which you may have under applicable law in particular, but not limited to, consumer protection laws or data protection laws, which may not be excluded, restricted or modified by these Terms.
9.5 DREAMHALL reserves the right, at any time and from time to time, to modify or discontinue the Application or any part thereof, either temporarily or permanently, for the following reasons: regular updates, regular maintenance or convenience. The change will be notified to you via the Application. DREAMHALL disclaims any liability as a result of any discontinuance or interruption of the Application, or any part thereof, to the maximum extent permitted by applicable law.
9.6 This limitation of liability clause applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if DREAMHALL has been advised of the possibility of such damage. The limitation of liability shall apply to the maximum extent permitted by law in the applicable jurisdiction.
9.7 DREAMHALL and you acknowledge that, in the event of any third-party claim that the Application, as provided by DREAMHALL, infringes on the third party's intellectual property rights, DREAMHALL will be responsible for the investigation, defence, settlement, and discharge of such claim, to the extent required by applicable law. This does not apply to claims arising from User Content or from materials provided by third parties not controlled by DREAMHALL.
10. TERMINATION
10.1 The Terms apply to you for as long as you use the Application and/or have the Account, whichever lasts longer. Termination of use of the Application will not relieve DREAMHALL or you of the obligation to settle its obligations arising from the failure to comply, including obligations arising during the time you have used the Application.
10.2 DREAMHALL is entitled to revoke your authorisation to use the Application and revoke the licence granted under these Terms at any time if you use the Application in violation of the laws of the Czech Republic, other applicable laws, or good morals or violation of these Terms. Furthermore, DREAMHALL may apply any of the following measures:
10.2.1 notice sent to you;
10.2.2 immediate temporary restriction of your use of the Application or prevention of your use of the Application,
10.2.3 immediate restriction of your use of the Application or prevention of your use of the Application and requirement that you immediately destroy or remove all downloaded and printed materials from the Content.
10.3 You hereby acknowledge that the governing law grants you the right to withdraw from these Terms within 14 days from their conclusion. However, by using the Application, you expressly consent to the commencement of the performance of these Terms before the expiry of the withdrawal period, i.e. you declare that you have agreed to, and are aware that, access to the Application and its Content has been provided to you before the expiration of the withdrawal period, and therefore you lose the right to withdraw from the Terms within the 14-day period, unless otherwise provided herein.
10.4 You may terminate these Terms at any time by deleting your Account through the Application or by contacting us via e-mail. This is the only way for you to terminate these Terms. You can delete your Account by sending an email to privacy@dreamhall.app. These Terms may also be terminated in the circumstances set out in clause 8.
10.5 Your termination of these Terms does not terminate provisions of these Terms that are intended to be binding indefinitely or for longer than the existence of your Account, in particular, but not exclusively, articles 3.7, 4, 6, 8 and 11.
10.6 If you paid a fee for use of the Application and we terminated your Account and these Terms, or if you terminated your Account and thus these Terms due to inability to use the Application due to its defects, the unused/proportionate part of the fee may be refunded to you through the original payment method used via the App Store or Google Play, depending on their respective refund policies.
11. GOVERNING LAW AND JURISDICTION
11.1 These Terms, and any dispute in connection with them, are governed by the laws of the Czech Republic.
11.2 If you are dissatisfied with the resolution of your complaint, the body authorized to settle Consumer disputes on the territory of the Czech Republic is the Czech Commercial Inspection, please see https://www.coi.cz/en/. If you are contracting as a Consumer from a territory of an EU member state other than the Czech Republic, you can use out-of-court dispute resolution methods and bodies. For more information, please see https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN.
11.3 If competent authorities ask DREAMHALL to provide them with information about you, DREAMHALL will be obliged to comply with the request in accordance with applicable legislation.
12. CONTACT INFORMATION
12.1 For general inquiries, complaints, questions or claims concerning the Application or these Terms, please contact DREAMHALL at:
12.1.1 e-mail privacy@dreamhall.app ;
12.1.2 or
DREAMHALL s.r.o.
Pri Botici 627/7
149 00 Prague 4
Czech Republic
13. NOTICE AND TAKEDOWN
13.1 You may notify DREAMHALL of:
13.1.1 a breach of these Terms;
13.1.2 illegal activity;
13.1.3 Content that breaches these Terms; and/or
13.1.4 illegal Content
either directly via the Application by clicking on the corresponding button labelled “flag” or “report” if available or by e-mail report@dreamhall.app using the contact information provided in clause 12 above.
13.2 If you decide to send a notification to DREAMHALL, you must describe the problem and specific Content or parts thereof that you consider to be in violation of these Terms and/or the law, in such a way that DREAMHALL will be able to ascertain the nature of the problem, based solely on the information you have provided, and decide if such Content violates these Terms and/or the law (DREAMHALL assesses the notifications manually). If such a description is not provided, DREAMHALL will not be able to address the notification. You must also provide us with your contact details and assurance that you, in your good will, believe that the information provided in the notification are correct and exhaustive.
13.3 If DREAMHALL, in its sole discretion, decides that particular Content is in violation, it may make the Content unavailable to the public and to you and/or delete the Content. DREAMHALL will notify you upon receipt of the notification from you and about the result of its decision in this matter.
14. CHANGES TO TERMS
14.1 DREAMHALL reserves the right to modify these Terms at any time, without prior notice to you. DREAMHALL is obliged to inform you of the change to the Terms via e-mail, in principle 30 calendar days before the changes become effective. The new version of the Terms will be available in the Application.
14.2 Your continued use of the Application after the changes become effective following any such modifications constitutes your acceptance of the modified Terms.
14.3 You have the right to reject the changes to the Terms within 14 calendar days of first logging into the Account after notification of the change to the Terms and to terminate the contract for this reason, but not later than the effective date of the change to the Terms. Use of the Application under the previous (old) version of these Terms is not allowed. You must discontinue your use of the Application and delete your Account.
15. FINAL PROVISIONS
15.1 The current version of the Terms is available in the Application. The latest version of the Terms that you agreed to was sent to you by e-mail.
15.2 These Terms are available in English. If a Czech or other language version is made available, the English version shall prevail in case of any discrepancy, unless otherwise required by mandatory applicable law.
15.3 DREAMHALL is not bound by any codes of conduct with respect to you within the meaning of Section 1820(n) of the Civil Code.
15.4 Any documentary item sent by one party to the other party will be deemed to have been delivered even if it is addressed by registered mail to the party’s address as stated in the Application and the addressee fails to collect the item within the storage period (fiction of delivery).
15.5 If any provision of these Terms proves to be invalid, void or ineffective, this will not affect the validity and effectiveness of the Terms as a whole.
15.6 DREAMHALL and you agree to provide each other with the cooperation necessary for the proper provision of the service under these Terms.
15.7 All disputes arising out of or in connection with this Agreement shall be finally decided by the competent courts in the Czech Republic.
15.8 By creating an Account and clicking the checkbox to confirm your agreement with these Terms, the contract is concluded, and you acknowledge that you have read, understood, and accepted these Terms in full. DREAMHALL archives the concluded contracts and only DREAMHALL has access to these contracts.
15.9 By clicking the checkbox to confirm your agreement with these Terms you agree that:
15.9.1 the contract is concluded electronically;
15.9.2 you conclude the contract by means of distance communication;
15.9.3 you are responsible for the costs incurred in concluding the contract by means of distance communication, which may include, but are not limited to, the cost of the internet connection.
15.10 DREAMHALL and you declare that they have read and acknowledge the entire Terms.
15.11 These Terms come into force and become effective on the date they are first published in the Application and on the DREAMHALL website
15.12 Annexes:
15.12.1 Annex no. 1: Subscription
15.12.2 Annex no. 2: Model form for withdrawing from the contract
ANNEX NO. 1: SUBSCRIPTION
1. SUBSCRIPTION
1.1 If a free trial is offered to you, you will be informed of its duration and the Subscription Fee that will apply after the trial ends. Unless you cancel the Subscription before the trial expires, you will automatically be charged for the next period. For subscription-related inquiries, you may contact us at billing@dreamhall.app.
1.2 Subscription is automatically renewed for the same term, until it’s cancelled by You. Each renewal is subject to at the moment applicable Fee and its payment.
1.3 All sums payable are exclusive of VAT or other applicable sales tax which will be payable by You, in addition to the sum in question, at the rate and in the manner prevailing at the relevant tax point and in the manner prescribed by law.
1.4 You may choose from different Subscription plans offered within the Application, such as a monthly Subscription or an annual Subscription with monthly instalments. The specific terms, duration, and billing frequency of your Subscription will be clearly presented to you before purchase.
1.5 You will be notified if the price of a Subscription increases and, if required, your consent will be required to continue with prolongation. The Subscription Fee is subject to change in any time. If You made yearly payment of the Fee, the Fee will not change for You for the duration of such pre-paid year.
1.6 The Fee is non-refundable, and no portion of any unused Fee will be returned to You, except where a refund is required under applicable law or under the refund policies of the relevant Service Provider (such as Apple or Google).
1.7 If DREAMHALL cannot charge your payment method for any reason (such as expiration or insufficient funds), and You have not cancelled the Subscription, You remain responsible for any uncollected amounts, and DREAMHALL will attempt to charge the payment method as You may update your payment method information. This may result in a change to the start of your next Subscription period and may change the date on which You are billed for each period, as displayed on your receipt.
1.8 DREAMHALL reserves the right to cancel your Subscription if it is unable to successfully charge Your payment method to renew your Subscription. DREAMHALL may also cancel Your Subscription with termination of the Agreement/Terms.
1.9 You may cancel your Subscription at any time; however, such cancellation will only prevent the next renewal. The current Subscription period will continue until its scheduled end, and you will not receive a refund for any unused portion of the current period, unless required under applicable law or the policies of the relevant Service Provider. If your Subscription includes a minimum commitment (e.g. 12 months), early cancellation does not release you from the obligation to pay all remaining instalments, to the extent permitted by applicable law and the policies of the relevant Service Provider.
1.10 When Your Subscription ends, You will lose access to any Function and/or Content of Application. You are solely responsible for backup of Your data.
1.11 Subscription payments and renewals are processed through your Apple or Google account. You are responsible for managing your Subscription, including cancellation, through your respective platform settings. In case of any inconsistency between these Terms and the applicable terms of the relevant Service Provider, the terms of the Service Provider shall prevail for payment and refund matters.
For any questions regarding these Terms of Use, please contact DREAMHALL as set out herein or in the Privacy Policy.